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What do I do if I receive a damaged card or an incorrect card?

Damaged Slabs

If your slab arrived scuffed or cracked, send us:

  • Card details

  • Clear photos of the damage

  • The cert number of every affected slab (if graded)

Damage reports must be submitted within 10 business days of delivery.

Incorrect or Missing Items

If your order arrived but the contents don't match your claim (wrong item or something missing), let us know with:

  • What card you're missing

  • Photos of what you received

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